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COUNCIL TAX BILLING

Please check your bill for your instalment dates and amounts. The first instalment for the new year will be due on 1st April (unless you pay by Direct Debit on 4th, 12th, 20th or 28th of the month). We anticipate our phone lines will be busy over the next few weeks. Phone lines will be extended Monday to Thursday until 7pm between March 17 and 27. Phone lines are open until 4.45pm on March 21 and 28. 

Disabled Relief

You may get a reduction if you or someone living with you is permanently and substantially disabled. The disabled person can be an adult or a child.

As well as being disabled, one of the following conditions must be met:

  • Having a second bathroom or kitchen
  • Using a wheelchair, and enough space for it to be used, within your home
  • Having a room used for the needs of the disabled person (exclusions apply)

With Disabled Relief you will be charged a band lower than the actual band of your property; for example, a Band C property is charged as if it was Band B. Band A properties are given a reduction equal to 1/9th of a Band D charge. See our Council Tax Charges for 2025/26 (PDF, 214 KB) for current amounts.

Disabled Relief means if you need extra space because of a disability, you are not disadvantaged by having to pay more Council Tax. If after reading the Application Form and Guidance Notes (PDF, 1 MB) you think you may qualify, then please return the application either by email: revs@boston.gov.uk or by post.

Once the form has been returned:

  • We may visit your property to confirm the details provided. If this is needed, we will contact you to arrange a convenient time and we will always carry an identity card when visiting your home
  • A doctor's certificate may also be required - we will advise you if this is needed

Change in Circumstances

If you qualify for Disabled Relief you must tell us within 21 days if there is a change that might affect it. We can impose a £70 penalty if you do not tell us about a change. Keep us informed of changes on revs@boston.gov.uk or by calling 01205 314200.

Frequently Asked Questions

Q. Can I appeal if you do not grant this reduction?
A. Yes. You need to write to us giving the reasons why you disagree with our decision. We will reply within two months. If you still do not agree with the decision, or we have not replied within two months, you can then appeal to the Valuation Tribunal.

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