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COUNCIL TAX BILLING

Residents will shortly receive their Council Tax bill for the new financial year.  Please check your bill for your instalment dates and amounts. The first instalment for the new year will be due on 1st April (unless you pay by Direct Debit on 4th, 12th, 20th or 28th of the month). We anticipate our phone lines will be busy over the next few weeks. Phone lines will be extended Monday to Thursday until 7pm between March 17 and 27. Phone lines are open until 4.45pm on March 21 and 28. 

Communications Strategy and Engagement Pledge

Communications Strategy

Communicating and engaging with our communities in a clear, concise and authentic voice plays a vital role for the Partnership. We want our residents and partners to be truly involved in and informed of what we do, why we do it and what impact our work has on the communities we work on behalf of.

This strategy sets out clear goals and objectives and details how we work as a communications team and the principles that underpin our work. 

This document describes our approach to key communication principles: external communications, media management and internal communications - as well as how we will achieve our objectives and how we intend to measure them.

You can view the strategy here: Partnership Communications Strategy 2023/2027 (PDF) [1MB] (opens new window)

Engagement Pledge

As a council partnership, we are committed to delivering a broad range of council services that provide value for money for residents and businesses and that meet their needs and expectations.

To ensure that the services we provide to the community are delivered and targeted in the right way, it's vital that we seek the views of residents and businesses to find out what they want and expect from us. We want residents to know their views are being listened to.

This Engagement Pledge for the South & East Lincolnshire Councils Partnership sets out the broad principles that will underpin our engagement with residents, businesses and stakeholders on the work we do.

The pledge can be downloaded here: SELCP engagement pledge (PDF) [300KB]

 

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