Contacting the Council
Contact Us Online
Contact Us By Email
Email our customer contact team
For tourist information enquiries, email our tourist information centre team
Enquiries related to Freedom of Information, email the information management team
Complaints and compliments about the Council, email the feedback team
Contact Us By Telephone
Main switchboard: 01205 314200
Revenues and Benefits: 01205 314202
Out of hours number: 01205 362151
Tourist Information Centre (TIC): 01205 365954
Contact Us In Person
Boston Borough Council offices: Municipal Buildings, West Street, Boston, PE21 8QR
Tourist Information Centre (TIC): Guildhall Museum, South Square, Boston, PE21 6HT
Opening Times
The Municipal Buildings is open for face to face visits and telephone calls from 8.45am to 5.15pm on Monday, Tuesday, Wednesday and Thursday and 8.45am to 4.45pm on Fridays.
The Tourist Information Centre (TIC) is normally open on Wednesday, Thursday, Friday and Saturday, 10:30am to 3:30pm, with last admission at 3pm. Check the Guildhall page for details of any closures to the public due to private hire events.
Out of Hours
Our general out of hours number: 01205 362151
Out of hours for Tuesday 24 December 2024 from 1pm to 5pm and Friday 27 December 2024 from 9am to 5pm will be 01205 314498
If your enquiry is not urgent, we would appreciate it if you could contact us the next working day. The operator will first establish whether your enquiry can wait until the next working day. If it cannot wait, the operator will take the appropriate action, which has been agreed by the council, to deal with the urgent situation. All contacts that are handled by the out of hours service will be notified to the council on the next working day.
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