The service aims to promote wellbeing, independence and safety in the home.
With the help of community based support and assistive technology, the Lincolnshire Wellbeing Service aims to provide more integrated, high quality support through a joined up approach.
Residents can access a range of services, involving a holistic assessment of needs and up to six weeks of tailored support. The service also delivers TeleCare installations with equipment linked to a 24 hour monitoring service and Rapid Response including Home Safe, a transport and resettling service for patients returning home from a stay in hospital or residential care.
The Wellbeing Service is available to any resident in Lincolnshire, aged over 18 and those meeting certain triggers such as recent hospitalisation, bereavement, or a fall in the home will be able to access many parts of the service free of charge. However, even if an individual does not meet the eligibility criteria they will still be entitled to a free assessment of their needs.
A trained adviser will complete a short eligibility check over the phone and send a referral to the Wellbeing Service, who will arrange a face-to-face assessment.
The Wellbeing Service includes:
- A one-stop shop for information and advice about available support
- Free installation of equipment to help maintain home independence, like discreet Telecare technology and grab rails. The cost of equipment is not included, but will be covered for people eligible to receive Adult Care services
- A 24-hour alarm-monitoring provision for a cost of only £0.36 per week
- A 24-hour rapid response service, available for a £1.50 per week subscription
- Extra short-term support such as the 'home safe' service, which transports people home from hospital and helps them settle in
For more information please call the Customer Service Centre on 01522 782140
Monday to Friday between 9am and 5pm.
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