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Customer charters

Some of our services have customer charters and quality policies as part of Customer Excellence.

Please see the 'related documents' box below and the article links on the right for more information.

Related documents

Size Name
[46kb] Building control customer charter Building control customer charter
[166kb] Building control quality policy Building control quality policy
[63kb] Community safety customer care charter (leaflet) Community safety customer care charter (leaflet)
[68kb] Community safety customer charter Community safety customer charter document
[110kb] Community safety quality policy statement Community safety quality policy statement
[57kb] Environmental health quality policy statement Environmental health quality policy statement
[57kb] Licensing and local land charges customer charter Licensing and local land charges customer charter
[57kb] Licensing and local land charges quality policy Licensing and local land charges quality policy

The documents in this section are in Adobe Acrobat format (pdf). You will need Acrobat Reader to view these files which can be downloaded from the Adobe website free of charge.