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Out-of-hours/emergency number

The out-of-hours / emergency contact number is 01205 362151 (01205 314200 during office hours).

Please use this number if you need to contact us urgently outside normal working times. If your enquiry is not urgent, we would appreciate it if you could contact us the next working day.

The operator will first establish whether your enquiry can wait until the next working day.  If it cannot wait, the operator will take the appropriate action, which has been agreed by the council, to deal with the urgent situation. All contacts that are handled by the out-of-hours service will be notified to the council on the next working day.