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Contact us

This page provides links for how you can contact us for more information about any of our services.

Municipal Buildings

Our main offices are located on West Street in Boston. Use the link on the right to find us on google maps.

St Johns depot

All enquiries regarding refuse, recycling and street cleaning please call 01205 314200

Tourist Information Centre / Guildhall Museum

Our Tourist Information Centre is located on South Street in our beautiful Guildhall Museum. Select this link for more information.

Opening times

Here are our opening times for access via the telephone, or face-to-face. Our website is of course 'open' 24/7!

Telephone Numbers

Main Switchboard - Our main contact number is 01205 314200. Select this link for more direct dial numbers.For

Revenues & Benefits - Our main number for contacting us is 01205 314202, you will be placed in a queue.

Our out of hours / emergency number is 01205 362151 (out of office hours; please use 01205 314200 during office hours). Select this link for more information.

Please use this emergency number if you need to contact us urgently outside normal working times. The Council is open from 8.45 to 15.15 Monday to Thursday and 8.45 to 16.45 on  Friday.

If your enquiry is not urgent, we would appreciate it if you could contact us the next working day.

The operator will first establish whether your enquiry can wait until the next working day.  If it cannot wait, the operator will take the appropriate action, which has been agreed by the council, to deal with the urgent situation. All contacts that are handled by the out-of-hours service will be notified to the council on the next working day.