If you are a landlord you may have tenants who are entitled to help towards paying their rent.
If your tenant makes a claim for housing benefit, they may need to ask you for more information about their tenancy.
If you are a landlord you may have tenants who are entitled to help towards paying their rent
Your tenant will need to provide us with information about their tenancy which includes:
- The date the tenancy began
- The date they moved in
- The amount of rent charged
- Details of the items included in the rent
- The number of rooms in the property
- A tenancy agreement or letter from you which confirms the details of the tenancy.
If your tenant cannot provide their tenancy agreement or we need more information from you regarding your tenant's tenancy, we will ask you to complete a landlord enquiry form. Please use the form at the bottom of this page.
Benefit can be paid directly to a landlord if :
- The tenant requests it, or
- The tenant is in arrears of an amount equivalent to 8 weeks or more, or
- If an amount of Income Support or Jobseeker's Allowance payable to the tenant or partner is being paid to pay towards rent arrears.
The amount of benefit the landlord will receive will be the amount that their tenant is entitled to receive. This may not be the full rent charged and so the tenant is responsible for paying the difference. Landlords who receive their tenants benefit directly will receive a letter to confirm how much money is payable, but we cannot discuss any details of the tenant's claim with their landlord unless written confirmation is received from the tenant giving their authority to discuss.
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The documents in this section are in Adobe Acrobat format (pdf). You will need Acrobat Reader to view these files which can be downloaded from the Adobe website free of charge.