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Pet shop licence

Information on pet shop licence requirements and link to apply online

Licence summary

To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.

Eligibility criteria: Applicants for a pet shop licence must not be disqualified from keeping a pet shop. A fee, determined by the local authority, will be payable on application.

Regulation summary: A summary of the regulation relating to pet shop licences

Application evaluation process: Local authorities must have regard to the following when considering an application for a pet shop licence:

Conditions can be attached to a licence to ensure that the above are complied with.

Will tacit consent apply? No. It is in the public interest that the authority must process your application before it can be granted. If you have not heard from the local authority within a reasonable period, please contact it. You can do this online if you applied through the UK Welcomes service or use the contact details on the left.

Apply online: Please use the links on the right.

Failed application redress Please contact your Local Authority in the first instance. Any person who is refused a licence can appeal to the Magistrates court or, in Scotland, the Sheriff covering the area the premises is located. A court or Sheriff may give directions on the issue of a licence.

Licence holder redress: Please contact your Local Authority in the first instance. Any licence holder who objects to a condition attached to a licence may appeal to the local Magistrates court or, in Scotland, the Sheriff covering the area the premises is located. A court or Sheriff may give directions on the issue of a condition.

Consumer complaint: We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Adviceguide will give you advice. From outside the UK contact the UK European Consumer Centre.

Other redress: For example, about noise, pollution, etc. Also should one licence holder complain about another.

Trade Association: Pet Industry Federation (PIF)


This licence is renewable annually.

The fee is made up of Part A and Part B.  Part A is payable upon application and Part B is payable if the licence is granted and must be paid prior to the licence being issued.  If you wish to pay Part A and B together at the time of application, you may do so.  You are however under no obligation to pay Part B of the fee prior to it the licence being granted.  If you do pay both parts of the fee at the time of application, and then your licence is subsequently refused, Part B will be refunded to you.

Part A - £75.00

Part B - £37.50


For any licensing enquiries please contact us using the details on the left. A member of the licensing team will normally be available at the Municipal Buildings on weekdays 9am - noon and 2pm - 5pm (4.30pm on Fridays). We may be available at other times by prior appointment.


We are required by law to protect your privacy and inform you how your information may be used.  The Licensing team collect your personal information to process and manage your application

Some of your information may be made publicly available as required by relevant legislation.

The information provided by you may also be used for legitimate reasons by other departments of Boston Borough Council and other lawful agencies. These reasons may include but are not limited to: prevention of crime, detection of fraud and animal welfare.

In some cases information relating to your application may be requested under the Freedom of Information Act, this council will review these requests to consider if it is lawful to comply.

The Council takes your privacy seriously.  The Council is the Data Controller for the purposes of the Data Protection Act 1998.

If you want to know more about the information we have about you, or the way we use your information please contact the Council:  Telephone number 01205 314200

Related documents

Size Name
[9kb] payment of veterinary fees form pet shop Form of agreement to pay veterinary inspection fees
[164kb] Pet shop application form Form to apply for a pet shop licence
[160kb] Pet shop guidance and condition booklet Guidance for applicants and conditions for licence holders

The documents in this section are in Adobe Acrobat format (pdf). You will need Acrobat Reader to view these files which can be downloaded from the Adobe website free of charge.