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Meeting the needs of disabled passengers

For a large and growing number of elderly and disabled people, taxis are an invaluable means of door-to-door transport. They are quite literally a lifeline.

Often taxis provide the only means of accessible local transport, or the only accessible link to long distance transport, for example, by rail or air. In fact, they are the most flexible form of public transport there is.

Hackney carriage vehicle licences will not be issued (other than by way of renewal) to vehicles being presented to be licensed to carry 5 or more passengers unless such vehicles are wheelchair accessible.

It is not a necessity for private hire vehicles to be wheelchair accessible - this is up to the individual operator.

Further information can be downloaded from the related documents list shown below.

Related documents

Size Name
[37kb] Meeting the Needs of Disabled Passengers Meeting the needs of disabled passengers

The documents in this section are in Adobe Acrobat format (pdf). You will need Acrobat Reader to view these files which can be downloaded from the Adobe website free of charge.