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CCTV Procedure for the Release of Evidence

Under certain circumstances you have the right to access CCTV evidence. The procedure for accessing this information depends on whether you are accessing information about yourself or if your are a solicitor or insurance company.

Can I access CCTV images of myself?

Subject to certain exemptions, you have the right to access CCTV images of yourself under the Data Protection Act 1998.

You also have a right to a copy of this information in a permanent form except where the supply of such a copy is not possible, would involve disproportionate effort, or if you agree otherwise.

How do I access these CCTV images?

To be able to access CCTV images of yourself, you will need to complete a Data Subject Access form. This requires you to:

Boston Borough Council will only give you this information if it is satisfied as to your identity. When submitting your completed form to Boston Borough Council, you must also provide proof of identification (Passport or Driving License).

Please email us to request a copy of this form

Can my request be refused?

If the release of the CCTV information will disclose information relating to another individual(s), who can be identified from that information, Boston Borough Council is not obliged to comply with an access request unless:

Boston Borough Council may also deny access to information where the Act allows, and where giving you this information is likely to prejudice any of these purposes. The main exemptions in relation to information held on the CCTV System are where the information may be held for:

Where it is not possible to provide you with this information, we will give you the reason why this has been refused.

How long will you take to process my request?

Boston Borough Council aims to deal with your request as promptly as possible. We must provide this information to you within 40 days of receiving the fee and completed access form.

Boston Borough Council only retains the CCTV images for 31 days, in accordance with the Data Protection Act. After this time, these images are destroyed. If your request is out of the current 31 day period, it is unlikely that we will be able to provide you with the requested information.

Third Party Requests for CCTV evidence

Third Parties can make requests to view CCTV images / data for the following:

Third Parties are required to show adequate grounds for disclosure of data. These Third Parties may include, but are not limited to:

To be able to access this information, a Section 35 (2) Request for Images form must be completed.

Investigation and review of footage will be charged at £20+vat for the first 15 minutes of review time, and £20 per hour afterwards (pro-rated to the nearest 15 minutes). Should a copy of images be requested there will be a charge of £100+VAT for the copying of these CCTV images.