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Homeless prevention

We assist and provide advice to people who are homeless or threatened with homelessness.

Our first priority is to prevent homelessness so it is vital we are contacted as early as possible in order to assist you.

Homeless prevention measures include:


Unfortunately households do become homeless which is very frightening and traumatic. The Housing Options team will do everything possible to advise and assist you through the process.

When people approach the Council as homeless or threatened with homelessness details of your circumstances will be taken. This may lead in some cases to a formal application being made. The Council are required to investigate thoroughly every homeless claim made to determine whether applicants are:

The Housing Act 1996 (Part V11 - Homelessness) as amended by the Homelessness Act 2002 is the law governing when and how Councils take homeless applications.

The Governments Code of Guidance outlines how applications should be assessed and what information we are required to give to you in reaching decisions.

Related documents

Size Name
[778kb] Rent deposit leaflet Rent deposit leaflet
[303kb] Homelessness Prevention Policy 2010 Homelessness prevention policy 2010
[241kb] Homelessness decision making flowchart Homelessness decision making flowchart

The documents in this section are in Adobe Acrobat format (pdf). You will need Acrobat Reader to view these files which can be downloaded from the Adobe website free of charge.